RISE & REFORM POOLSIDE CLASS

Cancellation Policy

By booking a class or private session at Halo Pilates Co. , you agree to the following terms: Cancellations & No-Shows: All classes and private sessions must be canceled or rescheduled at least 12 hours prior to the scheduled start time. Cancellations made within 12 hours of the scheduled start time, or failure to attend without notice, will be considered a no-show and will be subject to a 50% no-show fee. By completing your booking, you authorize Halo Pilates Co. to charge this fee in the event of a late cancellation or no-show. This policy allows us to manage limited class sizes and instructor scheduling. Late Arrivals: To ensure safety and maintain class flow, late arrivals may not be admitted once class has started. Late arrivals will still be considered a no-show and may be subject to the no-show fee. Class Capacity & Waitlists: Classes have limited space. Late cancellations and no-shows prevent waitlisted clients from attending. Please cancel as early as possible to allow another client to take your spot. Packages, Memberships & Credits: If you are using a class package or membership, a late cancellation or no-show may result in the loss of that class credit in addition to the no-show fee. Health & Safety: Clients are responsible for ensuring they are physically able to participate in class. Please inform your instructor of any injuries, medical conditions, or pregnancy prior to class. Participation is at your own risk. Repeated No-Shows: Repeated late cancellations or no-shows may result in restricted booking privileges or require prepayment for future sessions. We understand that life happens — please contact us as soon as possible if an emergency arises.

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